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1. I plugged the EZ Vapor into the electricity socket but nothing happened/ it gets a little hot but no steam are coming out?

The Electrical Cable is not connected properly to the body of the EZ Vapor. Make sure you pushed the Electrical Cable tightly as shown in the EZ Vapor instructions page - Click here to view the video example
The steam pressure is controlled by the amount of salt used. Make sure you put the right amount of salt - two heaping spoons of table salt(USA) while using the special Salt Measuring Spoon, as shown in the EZ Vapor instructions page - Click here to view the video example

2. The EZ Vapor lets out water instead of steam when I use it , what can I do?

there is too much water inside the EZ Vapor. make sure you add the accurate amount of water before start using as shown in how to use the EZ Vapor - Click here to view the video example
add more water only when the steam stops coming out (no water inside the EZ Vapor).
make sure that you are using the EZ Vapor in the correct possessions as shown in how to use the EZ Vapor - Click here to view the video example

3. Do I need to constantly refill water? The steam stops too fast and I need to refill water all the time.

If you feel that the steam stops too quickly there is a step you can take: Place the steamer on its side and it will stop steaming immediately. Put it point up and it will start to steam again in seconds.

4. Do I need to add salt each time I add water?

No. You put the amount of salt only in the setup(first use of the day), and when the steam stops you add only water. After use, clean the EZ Vapor as shown in how to use the EZ Vapor - Click here to view the video example, and then on your next use, add the regular amount of salt again.

5. I have noticed that brown water coming out from the EZ Vapor while cleaning it. What is that phenomenon?
It’s a normal chemical reaction. the brown water are the result of the interaction between steaming water and salt.